Terms of Use

Welcome to the En Touch Counseling website. These Terms of Use (“Terms”) govern your access to and use of this website and its content.

By accessing or using this website, you agree to these Terms. If you do not agree with these Terms, please discontinue use of the website.

About This Website

The En Touch Counseling website is intended to provide general information about our practice, counseling services, therapists, resources, and ways to contact us.

The information provided on this website is for general informational and educational purposes only. Website content is not intended to replace professional mental health care, medical advice, diagnosis, or treatment.

No Therapist-Client Relationship

Visiting this website, reading its content, submitting a contact form, sending an email, or otherwise communicating with En Touch Counseling through this website does not establish a therapist-client relationship.

A therapist-client relationship is established only after appropriate intake procedures have been completed and En Touch Counseling has agreed to provide professional services.

Submitting an inquiry or appointment request does not guarantee acceptance as a client or the availability of a particular therapist or service.

Not for Emergencies

This website and its contact forms are not intended for emergency or crisis communication and should not be used to request immediate assistance.

If you are experiencing a medical or mental health emergency, call 911 or go to the nearest emergency room.

If you or someone you know is experiencing a suicidal, mental health, or substance use crisis, you may call or text 988 to reach the 988 Suicide & Crisis Lifeline.

Do not rely on website forms, email, social media, or other electronic communications with En Touch Counseling for emergency assistance.

Website Contact Forms

Our website may allow visitors to submit inquiries regarding services or request additional information.

Please do not include detailed medical information, mental health history, diagnoses, treatment information, or other sensitive or confidential information in general website forms.

Current clients should use the communication methods or secure client portal provided by their clinician for confidential clinical matters.

Information submitted through our website is also subject to our Privacy Policy.

Informational and Educational Content

En Touch Counseling may publish articles, blog posts, social media content, educational materials, mental health information, journal prompts, wellness resources, or other content through this website.

This content is provided for general educational purposes and should not be interpreted as individualized therapeutic, psychological, medical, or other professional advice.

Mental health needs vary from person to person. Information that may be helpful to one individual may not be appropriate for another.

If you have questions or concerns regarding your mental or physical health, you should consult an appropriately qualified healthcare professional.

Services and Availability

Descriptions of services provided on this website are intended to provide general information about En Touch Counseling.

Services, clinicians, locations, availability, insurance participation, fees, and other practice information may change from time to time.

Information displayed on the website does not guarantee that a particular service, clinician, appointment time, insurance arrangement, or location will be available.

Questions regarding current services or availability should be directed to En Touch Counseling.

Insurance and Benefits

Information provided on this website regarding insurance plans, employee assistance programs, or other benefits is provided for general informational purposes.

Participation with an insurance company or benefit program does not guarantee coverage for a particular service.

Coverage, deductibles, copayments, coinsurance, authorization requirements, and other benefits are determined by your individual plan.

You are responsible for confirming your benefits and financial responsibility with your insurance company or benefit provider when appropriate.

Website Accuracy

We make reasonable efforts to provide accurate and current information on our website. However, we do not guarantee that all website content will always be complete, accurate, or current.

Information may be updated, modified, or removed without notice.

If you have questions regarding information displayed on the website, please contact En Touch Counseling directly.

Intellectual Property

Unless otherwise stated, the text, graphics, branding, logos, photographs, designs, downloadable materials, and other original content appearing on this website are owned by or licensed to En Touch Counseling and are protected by applicable intellectual property laws.

Website content may be viewed and used for personal, noncommercial purposes.

You may not reproduce, republish, distribute, modify, sell, or commercially use our original website content without prior written permission from En Touch Counseling, except as otherwise permitted by law.

Acceptable Use

You agree not to use this website in a manner that:

• Violates applicable law

• Attempts to gain unauthorized access to the website or related systems

• Interferes with the security or operation of the website

• Introduces malicious software, code, or other harmful material

• Uses website content for unlawful or unauthorized commercial purposes

• Misrepresents your identity or relationship with another person or organization

We reserve the right to restrict access to the website when reasonably necessary to protect our systems, visitors, practice, or legal rights.

Third-Party Websites and Services

Our website may contain links to or integrations with third-party websites and services, including social media platforms, client portals, insurance resources, and other external resources.

These third-party websites and services are operated independently from En Touch Counseling.

We are not responsible for the availability, content, security, accuracy, or privacy practices of third-party websites or services.

Accessing a third-party website through a link on our website is at your discretion and may be subject to that third party's own terms and privacy policies.

Privacy

Your use of this website is also subject to our Privacy Policy.

Information related to protected health information and clinical services may also be governed by En Touch Counseling's Notice of Privacy Practices and applicable federal and state privacy laws.

No Warranties

This website and its content are provided for general informational purposes.

While we make reasonable efforts to maintain the website and provide useful information, we cannot guarantee that the website will always be available, uninterrupted, error-free, or free from technical issues.

To the extent permitted by applicable law, the website and its content are provided without warranties regarding their accuracy, completeness, availability, or suitability for a particular purpose.

Limitation of Liability

To the extent permitted by applicable law, En Touch Counseling will not be responsible for damages or losses resulting solely from your use of, inability to use, or reliance upon general information provided through this website.

Nothing in these Terms is intended to limit any rights or responsibilities that cannot legally be limited under applicable law.

Changes to These Terms

We may update these Terms of Use periodically to reflect changes to our website, services, practices, or applicable requirements.

When changes are made, the “Last Updated” date at the top of this page will be revised.

Your continued use of the website after changes are posted constitutes your acceptance of the updated Terms.

Governing Law

These Terms and your use of this website are governed by applicable federal law and the laws of the State of Alabama, without regard to conflict-of-law principles.

Contact Us

If you have questions about these Terms of Use, please contact:

En Touch Counseling

Website: www.entouchcounseling.com

Please use the contact information provided on our website for additional questions.